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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelli Barker

March 17, 2026

5  out of  5
rating by Kelli Barker
"Cassie is very professional and prompt"
We responded:
"Kelli, we appreciate you taking the time to share your experience and are always here if you need anything! - Ashley"
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Andrew Joines

March 14, 2026

5  out of  5
rating by Andrew Joines
"Excellent service! Cassie was big help and did everything for our new vehicle through text message. Highly recommended!"
We responded:
"Andrew, your five-star review means so much to us! - Ashley"
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Emily Suttles

March 13, 2026

5  out of  5
rating by Emily Suttles
"danika crawford helped me save money on my auto insurance when switching from my parents to my own. great prices and friendly atmosphere in the office"
We responded:
"Emily, thank you for taking the time to share your positive experience! - Ashley"
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Sharon Geissler

March 11, 2026

5  out of  5
rating by Sharon Geissler
"I love these people. They listen and care about me."
We responded:
"Sharon, thank you so much for your kind words! It means a lot to hear that you feel heard and cared for—that’s exactly what we strive for! - Ashley"
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Belinda Lawson

March 11, 2026

5  out of  5
rating by Belinda Lawson
"My husband and I have been a State Farm customer for over 60 years. Over the years, the reps have changed but State Farm has not. Ashley has the insurance business well in hand. I pay my insurance bills over the phone and I have never had any problems with her staff. I talked with Hannah today. As usual, she was knowledgeable, courteous and very nice. I highly recommend State Farm for your car, property and life insurance. Thank you, Ashley, Hannah and the rest of the “crew”. Lin"
We responded:
"Thank you so much for your incredible loyalty over the years, Lin! We truly appreciate you and your husband trusting us for so long—it means so much! - Ashley"
Profile photo of Tina Vanhook

Tina Vanhook

March 11, 2026

5  out of  5
rating by Tina Vanhook
"I have been with them for years! Everybody in the office is very respectful and very helpful, they are always quick to respond through the office, call or text! I would highly recommend them!"
We responded:
"Tina, thank you for your continued support over the years! We truly appreciate your recommendation and are always here whenever you need us! - Ashley"
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zane

March 6, 2026

5  out of  5
rating by zane
"Got an insurance on a new truck from a Cassie Latimer, she’s awesome."
We responded:
"Zane, thanks for taking the time to sharing your feedback! - Ashley"
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Raymond Moorman

March 5, 2026

5  out of  5
rating by Raymond Moorman
"Updated our property ins with Danika, she broke down a few different options within mins. Quik and easy have everything covered properly. Thank you and keep up the Great work!"
We responded:
"Raymond, we’re glad Danika could quickly go over your options and get everything properly covered! Thanks for sharing your kind words! - Ashley"
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Carlos Dela Torre

March 5, 2026

5  out of  5
rating by Carlos Dela Torre
"Always helpful and always friendly"
We responded:
"Carlos, thank you so much for taking the time to leave us a five-star review! - Ashley"
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Madden Thompson

March 3, 2026

5  out of  5
rating by Madden Thompson
"Danika helped me to get a life insurance policy"
We responded:
"Madden, your five-star review means so much to us! - Ashley"
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Misty Smith

February 27, 2026

5  out of  5
rating by Misty Smith
"Highly recommend! Hannah suggested I take the time and see what State Farm had to offer me, my mind was blown. Not only did I get to keep my full coverage, but also, I now have a very nice life insurance policy set up for the exact same price I was paying before. A TWO for ONE people! Very pleased with my experience, and super thankful for Hannah's support through this whole process. Change is hard for me, but I'm so glad we did it! Thanks again State Farm"
We responded:
"Misty, we care for our customers deeply, and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Ashley"
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Larry C

February 26, 2026

1  out of  5
rating by Larry C
"Rude service."
We responded:
"Larry, we’re very sorry to hear about your experience. This is not the level of service we aim to provide, and we’d like to learn more so we can make it right. Please reach out to me at the office directly. - Ashley"
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Justin Neu

February 24, 2026

5  out of  5
rating by Justin Neu
"I’m currently stuck in NYC after a round of significant snowstorms and a record breaking blizzard. I ended up having to rent a car. My State Farm app wasn’t letting me log in in order to get my insurance card. I called Ashley and they had me taken care of in minutes."
We responded:
"Justin, thank you for sharing. I am always here to help and offer any assistance you may need. - Ashley"
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dakota edge

February 18, 2026

5  out of  5
rating by dakota edge
"Cassie is very helpful"
We responded:
"Dakota, my team and I are always here to help! - Ashley"
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Mike Cotterman

February 15, 2026

5  out of  5
rating by Mike Cotterman
"Hannah answered all my questions and made the process very easy and got me a deal way better than what above and beyond what I expected.."
We responded:
"Mike, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! - Ashley"
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Paula Davis

February 15, 2026

5  out of  5
rating by Paula Davis
"I've been with them for 9 yrs now. They were able to cut my insurance costs in half. I've had a couple of claims over the years and the staff has always been very helpful and answered any questions I had."
We responded:
"Paula, i'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Ashley"
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Matthias 1234

February 12, 2026

5  out of  5
rating by Matthias 1234
"My first experience at Statefarm was absolutely amazing. Bryan did a fantastic job walking us through the process, introduced us to new way to save by driving safe and has saved us thousands for switching. A wonderful and insightful agency that I recommend to anyone."
We responded:
"Matthias, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Ashley"
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Angela B

February 12, 2026

5  out of  5
rating by Angela B
"Very friendly"
We responded:
"Angela, thank you for the positive rating! - Ashley"
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Kevin kittel

February 12, 2026

5  out of  5
rating by Kevin kittel
"Very great people to work with making sure I have the coverage I need."
We responded:
"Kevin, thank you for trusting us! - Ashley"
Profile photo of Lori Wooddell

Lori Wooddell

February 12, 2026

5  out of  5
rating by Lori Wooddell
"Hanna paid attention to every concern l had. She looked up my policy and explained everything to me where l could understand. She made my son and l feel welcome and showed empathy toward our situation. I recommend this particular insurance agency because they truly care about their clients"
We responded:
"Lori, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Ashley"
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Mckal Basil

February 12, 2026

5  out of  5
rating by Mckal Basil
"Hannah was so helpful choosing the best options for me and made the process smooth and easy. Thanks again, Hannah!"
We responded:
"Mckal, thank you for sharing. We’re always here to help and offer any assistance you may need. - Ashley"
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Brandon LeVan

February 11, 2026

5  out of  5
rating by Brandon LeVan
"Cassie Latimer is awesome at her job."
We responded:
"Brandon, thank you for taking the time to leave a 5-star review! - Ashley"
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donna hawn

February 11, 2026

5  out of  5
rating by donna hawn
"Happy with service I get at Ashley Himes. Referred my friend as well. Thank you for assisting me today Hannah!"
We responded:
"Donna, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Ashley"
Profile photo of Dan Callahan

Dan Callahan

February 11, 2026

5  out of  5
rating by Dan Callahan
"I recently was helped by Cassie at Ashley Himes, and she did a fantastic job, had a very warm positive personality and was extremely helpful."
We responded:
"Dan, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Ashley"
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playing for change Covey

February 11, 2026

4  out of  5
rating by playing for change Covey
"Within 48 hours my home owners claim was approved. Outstanding response by all persons involved at State Farm Sidney Ohio office and claims adjuster, great service"
We responded:
"Thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Ashley"