Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of April Deal

April Deal

August 7, 2026

5  out of  5
rating by April Deal
"Extremely helpful and friendly. Every question I had was answered in the kindest way"
We responded:
"Thank you, April! We’re so glad to hear you found our team extremely helpful and friendly, and that every question you had was answered with kindness. We truly appreciate your trust and the great review!"
Profile photo of Cory Leckey

Cory Leckey

August 7, 2026

5  out of  5
rating by Cory Leckey
"The Branch helped me with my new build home insurance and the processes was very easy and explained to me very well!"
We responded:
"Thank you, Cory! We’re so glad our team helped you with your new build home insurance and that the process was easy and explained clearly. We truly appreciate your trust and your great feedback!"
Profile photo of Sandra Carpenter

Sandra Carpenter

August 6, 2026

5  out of  5
rating by Sandra Carpenter
"Danica helped get our claim filed so i could get a claim number. Very knowledgeable and kind! Thank you."
We responded:
"Thank you, Sandra! We’re glad Danica helped get your claim filed so you could receive your claim number. It’s wonderful to hear she was very knowledgeable and kind. We appreciate your trust and thank you for the review."
Profile photo of Elimane Fall

Elimane Fall

August 4, 2026

5  out of  5
rating by Elimane Fall
"Great job Tanika appreciate you"
We responded:
"Thank you for the five-star review, Elimane!! We will be sure to pass on your praise! Thank you for letting us be your good neighbor!"
Profile photo of Hillary Reese

Hillary Reese

July 30, 2026

5  out of  5
rating by Hillary Reese
"Cassie has been wonderful to work with when working to obtain insurance for myself and my 16 year old new driver, comparable to a policy I’d had for 15 years and she was incredibly helpful!"
We responded:
"Thank you, Hillary! We’re so glad to hear Cassie has been wonderful to work with while getting insurance for you and your 16-year-old new driver. It’s great that she helped you find a policy comparable to what you’d had for 15 years and that she was incredibly helpful. We truly appreciate your trust in us!"
Profile photo of Autumn Williams

Autumn Williams

July 30, 2026

5  out of  5
rating by Autumn Williams
"Danika at State Farm was absolutely amazing! She made the entire process quick, easy, and stress-free. She was incredibly knowledgeable, answered every question I had, and was refreshingly straightforward. I really appreciated how efficient, professional, and friendly she was from start to finish. It’s hard to find customer service this good these days. I couldn’t be happier with my experience and would highly recommend Danika to anyone looking for excellent service!"
We responded:
"Thank you so much, Autumn! We’re thrilled to hear Danika was absolutely amazing and made your experience quick, easy, and stress-free. It’s great to know she was knowledgeable, answered all your questions, and was efficient, professional, and friendly. We truly appreciate your recommendation and your trust in us!"
Profile photo of Lucas

Lucas

July 21, 2026

1  out of  5
rating by Lucas
"Last 2 times I’ve been, they’ve been closed for team meetings. I understand you have team meetings, but you also should be accessible for clients during those times as well."
We responded:
"Hey Lucas, I'm sorry about your experience. We used to be open for team meeting but we had so many disruptions we couldn't get a flow and key team members would miss vital information and training, so we had to make a decision for the overall health of the agency to take that hour 1 day a week for improvement and communication. My apologies that it didn't work for you. The good news is that it is always on Tuesday over lunch which is our slowest day so we could gladly help you any other day of the week and are available via text, email, and phone call during the hours before and after that meeting. Our goal is always to answer any missed calls promptly after that meeting.
We appreciate your feedback."
Profile photo of micah purdy

micah purdy

July 7, 2026

5  out of  5
rating by micah purdy
"The are incredibley helpful to me and help me get isurance on my vehicle"
We responded:
"Thank you, Micah, for your 5-star review! - Ashley"
Profile photo of Melissa Wright

Melissa Wright

June 11, 2026

5  out of  5
rating by Melissa Wright
"I haven’t been with State Farm for long, but I’m already so happy I chose them! Not only were they the cheapest, but they are also the most helpful and understanding team. Danika makes sure to help get everything figured out for you, no matter how confused or frustrated you may seem. She puts in the time, effort, and respect ! I would chose Danika and the State Farm everytime! Such a wonderful team!"
We responded:
"Thank you, Melissa, for your 5-star review! We’re so glad to hear you’re already having such a positive experience with our team. We really appreciate your kind words and are happy to have you with us! - Ashley"
Profile photo of Karsen Fogt

Karsen Fogt

June 9, 2026

5  out of  5
rating by Karsen Fogt
"My insurance agent Danika was so kind and walked me through every step along the way and made the process super easy, I also didnt’t realize the benefits would be so great"
We responded:
"Karsen, thank you for the five-star review! We truly appreciate your feedback and are happy to have you with us! - Ashley"
Profile photo of JESSICA NEWHOUSE

JESSICA NEWHOUSE

June 9, 2026

5  out of  5
rating by JESSICA NEWHOUSE
"The Best Insurance Company and Agents around. They are quick, efficient and they have the best rates for our family."
We responded:
"We’re so glad to hear this, Jessica! We truly appreciate you taking the time to share your feedback! - Ashley"
Profile photo of Bryce Doyle

Bryce Doyle

June 9, 2026

5  out of  5
rating by Bryce Doyle
"Incredible performance and response times for customers."
We responded:
"Bryce, it’s great to hear that you’ve experienced such strong performance and fast response times from our team! Thank you for taking the time to share this feedback! - Ashley"
Profile photo of Ashley Gray

Ashley Gray

June 2, 2026

5  out of  5
rating by Ashley Gray
"Cassie was very helpful and friendly"
We responded:
"Ashley, thank you so much for taking the time to leave us a five-star review! - Ashley"
Profile photo of Jennifer Pulfer

Jennifer Pulfer

June 1, 2026

5  out of  5
rating by Jennifer Pulfer
"Worked with Cassie this morning adding camper coverage to our policy and it was seamless! Thank you for getting everything back to me so quickly!"
We responded:
"Jennifer, we’re glad to hear Cassie was able to get your camper coverage added quickly and without any hassle! - Ashley"
Profile photo of Kayleigh Davidson

Kayleigh Davidson

May 29, 2026

5  out of  5
rating by Kayleigh Davidson
"When I had my accident with a deer, Ashley was very helpful, and State Farm handled the situation wonderfully! Very kind staff!"
We responded:
"Kayleigh, I really appreciate you sharing this. I’m glad I was able to help you through everything! - Ashley"
Profile photo of Michael Kiser

Michael Kiser

May 28, 2026

5  out of  5
rating by Michael Kiser
"Cassie was every helpful setting up my motorcycle insurance policy. She is polite and very knowledgeable."
We responded:
"Michael, we’re glad to hear Cassie was able to help you get your motorcycle insurance set up and made the process easy! - Ashley"
Profile photo of Djibery Sakho

Djibery Sakho

May 26, 2026

5  out of  5
rating by Djibery Sakho
"That’s great"
We responded:
"Djibery, your five-star review means so much to us! - Ashley"
Profile photo of Rebekah New

Rebekah New

May 22, 2026

5  out of  5
rating by Rebekah New
"Danika did a great job with our new home insurance. She worked super fast on it too."
We responded:
"Thank you so much for your review, Rebekah! We’re thrilled to hear that Danika provided you with such great service! - Ashley"
Profile photo of Mary Jones

Mary Jones

May 18, 2026

5  out of  5
rating by Mary Jones
"Have been with State Farm many years in WI and 8 with Ashley Himes State Farm agency in OH. A brief power surge took out our furnace circuit board and blower. Filed our 1st ever insurance claim and was promptly awarded full repair cost minus deductible! We carry home owners insurance and insurance on 3 vehicles."
We responded:
"Mary, Thank you for the kind words. It very important to us to be there for our customers in their time of need. We really appreciate you taking the time to share your experience with our State Farm office! Best - Ashley"
Profile photo of Tear Day

Tear Day

May 14, 2026

5  out of  5
rating by Tear Day
"Had a great experience with Bryan Wilson today. Great customer service! I highly recommend!"
We responded:
"Tear, It is great to hear about your experience with Bryan! Providing outstanding service to our customers is our top priority and I am glad we were able to deliver. Appreciate you sharing! - Ashley"
Profile photo of thomas prout

thomas prout

May 12, 2026

5  out of  5
rating by thomas prout
"Danica helped me today with my Insurance needs. She has always been very professional and courteous. This State Farm business is the best in my opinion. I highly recommend them for your insurance needs."
We responded:
"Thomas, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Ashley
"
Profile photo of Nickolas Smith

Nickolas Smith

May 4, 2026

5  out of  5
rating by Nickolas Smith
"The best rates and customer service I have ever gotten. Ashley himes, I highly recommend for any insurance."
We responded:
"Nickolas, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Ashley"
Profile photo of Hayden Feltz

Hayden Feltz

April 30, 2026

5  out of  5
rating by Hayden Feltz
"Very kind and helpful people. I bundle all my insurance together with them and they always give me the best price for coverage than any other company."
We responded:
"Hayden, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Ashley"
Profile photo of Frances Siefring

Frances Siefring

April 29, 2026

5  out of  5
rating by Frances Siefring
"Cassie Latimer was very friendly and helpful. I received great customer service."
We responded:
"Frances, my team, and I are always thrilled to assist you! - Ashley"
Profile photo of Jim Jones

Jim Jones

April 29, 2026

5  out of  5
rating by Jim Jones
"Called today for info for some family members..... Cassie.... talked to this agent twice to process info.... so wonderful to deal with.... very professional and courteous! Highly recommend this office"
We responded:
"Jim, I’m happy to hear we could help you with a positive insurance experience. Thank you for trusting our agency to keep you covered!
- Ashley"