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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brittany Lewis

Brittany Lewis

February 11, 2025

5  out of  5
rating by Brittany Lewis
"I recently switched agents as my previous retired. Michael has been extremely helpful with this process. He got me much cheaper car insurance rates and better coverage. When I call I almost always get straight through to him, and the times that I haven’t he has got back to me same day. He even sent me my quote after business hours. Thanks so much!"
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Dylan Carey

February 11, 2025

5  out of  5
rating by Dylan Carey
"Kenna was great! Saved me money and very friendly!"
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Mama Mitsy

February 10, 2025

2  out of  5
rating by Mama Mitsy
"Not very helpful, all the ladies are quick to get you off the phone without making sure you are satisfied. If my rates weren’t so low with them, I would have left a long time ago."
We responded:
"Hey there, I am so sorry you had this experience!! That is not typical feedback for our office so I would love to know more in an effort to improve your experience. I wonder if you didn't speak to our operation center. I don't have your real information so feel free to reach out to me at Ashley@sidneysf.com. I would love to make that right. Thanks!"
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mike burkholder

January 31, 2025

5  out of  5
rating by mike burkholder
"Kind and helpful staff will recommend to friends"
We responded:
"Mike, we appreciate the kind words and 5-star review! - Ashley "
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Laura Henderson

January 30, 2025

5  out of  5
rating by Laura Henderson
"We recently switched to Ashley Himes -State Farm Ins. it was a great experience. Kayla Basil took great care of us. She got back with us quickly with a quote. We are saving so much money for more coverage! So thankful for this team! Highly recommend."
We responded:
"Laura, thank you for the great feedback! I’m so glad to hear that Kayla took excellent care of you and made the process smooth. We’re committed to providing top-notch service, and it’s wonderful to know you had such a positive experience. We truly appreciate your recommendation and are always here if you need anything in the future! - Ashley"
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Kaleb Dotson

January 28, 2025

5  out of  5
rating by Kaleb Dotson
"Been with Ashley since she took over for Earl Vance. True professional and her office staff is always helpful and knowledgeable. Definitely recommended!"
We responded:
"Kaleb, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Ashley"
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jill schondelmeyer

January 21, 2025

5  out of  5
rating by jill schondelmeyer
"Great customer service, staff worked with me to make sure I had the coverage I needed, at an affordable price!"
We responded:
"Jill, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Ashley"
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Crystal Donahue

January 17, 2025

5  out of  5
rating by Crystal Donahue
"Nice to work with ! Always helpful !!"
We responded:
"Crystal, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Ashley"
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Heather Doyle

January 16, 2025

5  out of  5
rating by Heather Doyle
"Texted my agent to make sure the online payment was from them and secure. Got a message back within 15 minutes and was assured that everything was secure. Great follow up and service!"
We responded:
"Heather, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Ashley"
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Rhonda Boldman

January 10, 2025

5  out of  5
rating by Rhonda Boldman
"They have helped me with everything from home insurance and car insurance to life insurance and everything in between. They made everything easy to do and understand."
We responded:
"Thank you!"
Profile photo of Joann Hunley

Joann Hunley

January 9, 2025

5  out of  5
rating by Joann Hunley
"Ashley and her team are Amazing people!!!!....very professional in every way make you feel like family...haveing them as our insurance is the best decision we have made!!...thank you Ashley for everything you do"
We responded:
"Joann, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Ashley"
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brian russo

January 6, 2025

5  out of  5
rating by brian russo
"Kayla was great saved me 300 dollars a month and gave me renters insurance and life and Ashley put me together a financial plan"
We responded:
"Thanks for the review and for sharing Brian - we are thrilled to hear you are happy with the renters, life insurance and financial planning! These are all things we love to help people with!"
Profile photo of Sandra Mertz

Sandra Mertz

December 12, 2024

5  out of  5
rating by Sandra Mertz
"I was test driving a 2022 Ford Escape and stopped in to see Michael who helped me tremendously! The next day I purchased it and hewas the one to answer the phone. Helped me again on transferring my insurance from my 2013 Ford Fusion to the 2022 Ford Escape. He is nice, sweet, and very helpful!"
We responded:
"Thanks for sharing with us Sandra! We are thrilled to hear that Michael took such excellent care of you! He is a wonderful asset to Team Himes! We appreciate you Sandra!"
Profile photo of Holli Ritchey

Holli Ritchey

December 11, 2024

4  out of  5
rating by Holli Ritchey
"Thank you so much for your services here. Always good at getting back to me and answering any questions I have!!"
We responded:
"Thanks so much for the review Holli, we appreciate you! We strive for 5 star reviews, would you mind sharing what we could have done better to receive that 5 star rating? Thank you so much!"
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Tim Wombold

December 11, 2024

5  out of  5
rating by Tim Wombold
"They were a great help to me with setting up my Medicare. Everything was all setup and ready to go when I turned 65 Thanks"
We responded:
"Thanks so much Tim - we appreciate you and we were happy to make sure you were taken care of!"
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hammertime20304050

December 10, 2024

5  out of  5
rating by hammertime20304050
"Great Friendly staff always helpful highly recommend!"
We responded:
"Thank you for the 5 star review! We strive to take excellent care of our customers!"
Profile photo of Zachary Gephart

Zachary Gephart

December 7, 2024

5  out of  5
rating by Zachary Gephart
"I reached out to Kayla at 4pm on a Friday looking to get a quote on new car insurance , thinking I’d have a quote on Monday due to being late in the day. She made it happen in 45 mins for me and was able to match my previous policy and beat the price. I highly recommend this office !"
We responded:
"Thanks for sharing Zachary - we love Kayla too! She takes such amazing care of our customers and is always trying to get them the best deal while still make sure you are protected! Welcome to our State Farm family, we are happy to have you!"
Profile photo of Ronette Davis (NavX Realty)

Ronette Davis (NavX Realty)

December 4, 2024

5  out of  5
rating by Ronette Davis (NavX Realty)
"Michael was extremely friendly and helpful when I called to update my policies."
We responded:
"Thank you Ronette - we appreciate you too!"
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Nicole Francis

December 4, 2024

5  out of  5
rating by Nicole Francis
"I love working with Ginger she answered my endless questions with superior knowledge and is always super friendly!"
We responded:
"Thank you Nicole! Happy to hear that Ginger was able to provide you with the answers you were looking for!"
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Chelsae Wise

December 3, 2024

5  out of  5
rating by Chelsae Wise
"They do a great job! Always very friendly and give me a phone call when things are coming up. Thanks you State Farm."
We responded:
"Thanks Chelsae - we strive to make sure our customers feel taken care of! Thank YOU!"
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Meghan Bell

November 18, 2024

5  out of  5
rating by Meghan Bell
"Always great to work with! Reliable, friendly and hard working agents!!"
We responded:
"Thank you, Meghan we appreciate you and your kind words! "
Profile photo of David Brun

David Brun

November 14, 2024

5  out of  5
rating by David Brun
"Had a hit and run on my car. Before it was solved I hit a deer. So now I found myself with 2 separate claims and 2 busted up spots on my car. The girls at at state farm walked me through what needed to be done and even set up the car rental for me. Couldn't ask for it to have been any easier."
We responded:
"Thank you for sharing David - I am so happy to hear we were able to make things move smoothly for you and that we took such great care of things for you! Our service team is AWESOME! Thank you for taking the time to let us know - we appreciate you!"
Profile photo of Michael Sundaresan

Michael Sundaresan

November 14, 2024

5  out of  5
rating by Michael Sundaresan
"Responsive and friendly service. Thank you."
We responded:
"Thanks Michael - we appreciate you!"
Profile photo of Nicholas Lewellen

Nicholas Lewellen

November 8, 2024

5  out of  5
rating by Nicholas Lewellen
"Kayla was great to work with! Super quick and responsive, as well as very personable. To top it off, she got me a great deal on my insurance too!"
We responded:
"Thanks Nicholas - we love having Kayla on the team, she is amazing! Happy to hear she was able to get you a good deal and bring you over to the State Farm family! "
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That one Clumsy fan

November 1, 2024

5  out of  5
rating by That one Clumsy fan
"Very welcoming and didn’t waste any time"
We responded:
"Hello! Thanks so much for taking the time to leave such a great review - welcome to our State Farm family!"